Last Updated: January 1, 2025At Knowdeep.ai ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered market research and business intelligence platform.
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, and encrypted password. If you sign up via Google or other OAuth providers, we receive your basic profile information.
Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card numbers on our servers.
Research Data: We collect the research queries, prompts, and inputs you provide to our AI agents. This includes market research topics, company names, and any documents you upload for analysis.
Usage Data: We automatically collect device information, browser type, IP address, pages visited, features used, and interaction patterns to improve our services.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our AI research platform
- Process your research queries through our AI agents
- Generate market research reports and business intelligence insights
- Process payments and manage your subscription
- Send service updates, security alerts, and support messages
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud or abuse
3. AI Processing and Third-Party Services
Our platform uses AI models from providers including OpenAI, Anthropic, and Google to process your research queries. When you submit a query:
- Your prompts are sent to these AI providers for processing
- We do not use your data to train AI models
- AI providers process data according to their respective privacy policies
- Research outputs are stored in your account for your access
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share information:
- With AI Providers: To process your research queries
- With Payment Processors: To handle transactions securely
- For Legal Compliance: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
5. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure cloud infrastructure with access controls
- Regular security assessments and monitoring
- Password hashing and secure authentication
6. Data Retention
We retain your account information and research data for as long as your account is active. You can delete your research history at any time. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access and download a copy of your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at privacy@knowdeep.ai or through your account settings.
8. Cookies and Analytics
We use cookies and similar technologies to:
- Maintain your session and authentication
- Remember your preferences
- Analyze usage patterns (via analytics services)
- Improve our services
You can control cookie settings through your browser. Disabling cookies may affect some functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
10. Children's Privacy
Our service is designed for business professionals and is not intended for children under 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of the service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@knowdeep.ai
Website: https://knowdeep.ai